Renogy Australia

Reviews from Google

We had a problem with our Renogy system after 6 months in ‘storage’ (no power to it). After a week of power input and the inverter charging the batteries were showing 3% SOC. I called Renogy Support and was called back via video call from Kelvin within 1 hour, he was very patient and professional in his manner and approach to our problem and after just 2 minutes we had downloaded and updated our shunt software and were up and running. Amazing knowledge and communication from Kelvin who made it so easy and effortless, could not be happier with the experience.

Kelvin very patiently helped me remotely to upgrade and rest my Renogy system. Thanks to poor connection on my end everything was done blind, a difficult feat but he flawlessly walked me through the process. System works great!

These guys helped me with a software issue that was not letting my battery charge. They went above and beyond to help me out. Best customer support I’ve seen in a long time.

I had an issue updating my Renogy system and I was put in touch with Kelvin. He was absolutely fantastic and walked me through exactly what I needed to do to get it done. He also sorted out some other things for me. He was so patient and was very knowledgeable. Thank you Kelvin- you are an asset to the business

Took van back to dealer to sort a solar charge issue but were unable to fix. I spoke with Kelvin from Renogy Tech Support and we had it sorted over a couple of video calls which was great. Kelvin was very accommodating for someone who is not so tech minded. Great work Kelvin. Cheers.